My store is not in search
- Confirm you have an active listing (Live in the dashboard).
- Check products are set to display and are not hidden when sold out.
- Wait a moment after renewing, then hard-refresh /stores.
Buy Now is missing or disabled
- Connect Stripe and/or PayPal under Payment options.
- Turn off manual payments if you want online checkout.
- Confirm the item is in stock and displayed.
- Preview mode disables checkout — open the live storefront URL instead.
Payment connect stuck
- Finish onboarding in the Stripe or PayPal window that opened.
- Allow pop-ups for fastlist.me.
- Try again from Payment options; if it still fails, note which provider and email info@fastlist.me.
Photos will not upload
- Use a common image format (JPEG, PNG, WebP) and a smaller file if the upload times out.
- Stay signed in — uploads require an active session.
- Try another browser or network if the request fails repeatedly.
Emails not arriving
- Check spam/junk and promotions folders.
- Confirm the address on your shop / account is spelled correctly.
- Sign-in and download emails can take a minute — wait and retry once.
Still stuck? Email info@fastlist.me with your shop name, what you tried, and a screenshot if useful.